Oit Knowledge Base
How should you report spam and Phishing on your BYU email to OIT. Note: People who send hundreds of emails an hour, or include dozens of names in the To. Introducing the new Knowledge Base. Has your WiFi has stopped working? Are you having issues with your password? Or some other bit of randomness is stopping you from getting your work done? If so, the new Knowledge Base will provide you with easy steps to resolve the issue.
Saturday December 15, 2018: Jordan Campus Outage Summary: Schneider Electric will be installing a bypass cabinet to the existing APC-UPS 20kva backup power unit at the Jordan Campus. This activity will cause intermittent availability of all connectivity including Internet, Wireless and Voice during this maintenance. The outage is scheduled to begin at 8:00AM and affected services are expected to be re-established by 5:00PM on Saturday December 15 th. Site: Jordan Campus, High Tech Building Systems: Internet, Wireless, and Voice Use/Impact: Intermittent voice and data Outage Window: Saturday 12/15/18 from 8:00AM until Saturday 12/15/18 at 5:00PM.
If you are looking for IT answers, the Services Now at Princeton (SN@P) system includes a self-help Knowledge Base of articles that answers frequently asked IT questions. To view the IT Knowledge Base from SN@P:. Open the portal at. Click the Browse the Knowledge Base option. From the Knowledge Base, you can search the articles by key word or by category:. Accounts and Passwords.
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